Responsible Gaming
at 77tk

At 77tk, responsible gaming is not an afterthought — it is a core part of how we operate. We recognise that while the vast majority of our players across Bangladesh enjoy slots, live casino tables, and cricket betting as a form of entertainment, a small number of individuals may develop an unhealthy relationship with gambling. Our platform is designed from the ground up to give every player the information and tools they need to maintain control over their gaming activity.

77tk's responsible gaming framework is built on four principles: prevention, awareness, protection, and support. Prevention means we enforce strict age checks and do not market to vulnerable individuals. Awareness means we make it easy for players to understand their betting patterns and spending. Protection means we offer practical tools — deposit limits, time-outs, and self-exclusion — that any player can activate immediately. Support means our team is available around the clock to assist any player who feels their gambling is becoming a problem.

We also recognise the cultural context in which our Bangladeshi players engage with online gaming. Whether you enjoy a BPL cricket special during a big Bangladesh Tigers match, a few spins during Eid celebrations, or a live dealer session on a quiet evening in Dhaka or Chittagong — 77tk wants every session to be a positive experience that fits comfortably within your means and your life.

When you register an account at 77tk, you are required to confirm that you are aged 18 or above. This declaration is legally binding. We reserve the right to verify your date of birth at any stage by requesting a copy of your Bangladesh National ID (NID) card, passport, or driving licence. Any account found to belong to a person under the age of 18 will be closed immediately, all winnings will be forfeited, and any remaining deposited funds will be returned to the original payment source.

Know Your Customer (KYC) Process

Before processing your first withdrawal — regardless of the amount — 77tk will request identity verification documents. This standard KYC process is designed to confirm your age, identity, and country of residence. You may be asked to provide:

• A clear photograph or scan of your Bangladesh NID card (front and back), passport, or valid driving licence
• A recent selfie photograph for facial matching against your submitted document
• Proof of your bKash, Nagad, or Rocket mobile wallet ownership (screenshot of wallet registered in your name)
• Proof of address, such as a utility bill or bank statement, where enhanced verification is required

KYC verification is completed within 24 to 48 hours in most cases. Until verification is complete, deposits and gameplay are permitted but withdrawals are held. This process protects both you and the integrity of the platform.

Problem gambling can affect anyone — regardless of income, education, background, or how long they have been playing. One of the most difficult aspects of problem gambling is that it often develops gradually, and the person experiencing it is frequently the last to recognise that their betting has moved beyond healthy entertainment. Early recognition is crucial.

77tk encourages all players to periodically review their gambling behaviour using the self-assessment questions below. If you answer "yes" to three or more of these questions, we strongly recommend using our responsible gaming tools and considering contacting a support organisation.

Self-exclusion is the most powerful responsible gaming tool available on the 77tk platform. When you activate self-exclusion, your account is locked for the entire duration of the selected exclusion period. During this time, you will be unable to log in, deposit, or place bets. Any pending withdrawals at the time of exclusion will be processed to your original payment method (bKash, Nagad, Rocket, or bank account).

77tk offers the following self-exclusion durations:

After a timed exclusion period ends (for example, after 6 months), a mandatory 7-day waiting period applies before the account can be reactivated. This cooling-off period is designed to prevent impulsive reactivation immediately after the exclusion expires. Reactivation requires identity re-confirmation via our support team.

How to Activate Self-Exclusion

• 1Log in to your 77tk account using your username and password.
• 2Navigate to the Account Settings panel via the profile menu in the top-right corner.
• 3Select "Responsible Gaming" from the settings sidebar.
• 4Choose "Self-Exclusion" and select your preferred exclusion duration from the dropdown.
• 5Confirm your selection by entering your account password. The exclusion takes effect immediately.
• 6You will receive a confirmation SMS to your registered Bangladeshi mobile number and an email to your registered address confirming the exclusion has been applied.

Alternatively, if you are unable or unwilling to log in to activate self-exclusion yourself, you may contact our support team at [email protected] and request that the exclusion be applied manually by our responsible gaming team. Manual exclusion requests are processed within 2 hours.

Setting a deposit limit is one of the simplest and most effective ways to keep your 77tk spending within your personal budget. Deposit limits prevent you from depositing more than a specified amount over a chosen time period, regardless of which payment method you use — whether that is bKash, Nagad, Rocket, Upay, or a bank card.

Deposit limits can be set or modified at any time from the Responsible Gaming section of your Account Settings. Your current limit status and remaining deposit allowance for the current period are always visible in your account dashboard. 77tk's system enforces these limits automatically across all payment channels — there is no way to bypass an active deposit limit by switching from bKash to Nagad or to a bank card.

A time-out is a shorter, temporary pause on your gambling activity — distinct from a full self-exclusion. It is designed for players who feel they need a brief break to recharge, regain perspective, or manage a stressful period in their life without committing to a long-term exclusion. Time-outs at 77tk work as follows:

• 24-Hour Time-Out: Your account is suspended until the same time the following day. Ideal if you feel you are playing impulsively during a particular session.
• 48-Hour Time-Out: A weekend break option that gives you space over a short personal cooling period.
• 7-Day Time-Out: A week-long pause, recommended if you have had a particularly heavy week of play or are experiencing financial pressure.
• 30-Day Time-Out: A month-long cooling-off period that gives you enough time to reassess your gambling habits with greater perspective.

During any active time-out, your account balance is preserved and any pending withdrawals continue to be processed normally. You will not receive any promotional SMS or email communications from 77tk during a time-out period. Marketing suppression is automatic — you do not need to unsubscribe separately.

Time-outs can be activated immediately via Account Settings > Responsible Gaming > Time-Out, or by emailing [email protected] with your account username and desired duration. Once a time-out is active, it cannot be shortened or cancelled before the selected period expires.

Session Time Reminders

Even if you do not activate a formal time-out, 77tk's session timer feature can help keep your gaming in check. You can configure an alert to appear on screen after every 30, 60, 90, or 120 minutes of continuous play. The alert displays your total session duration and net win or loss for that session, giving you a factual summary of your activity at regular intervals. This is particularly useful during long cricket match betting sessions or extended live casino play.

Reaching out for help with a gambling problem is one of the most important steps a person can take. 77tk's support team is available around the clock and can assist with activating any of the responsible gaming tools described on this page. We are not able to provide clinical counselling, but we can point you toward professional resources and act quickly on any account restriction request.

Guidance for Family Members and Friends

If you are worried about the gambling behaviour of a family member or close friend, 77tk can help. If you believe someone in your household is using your device or your payment methods to gamble without your knowledge or consent, contact us immediately. We are also able to provide guidance resources to help you support a loved one who may be experiencing gambling-related difficulties.

Practical Steps for Self-Help

Alongside 77tk's platform tools and support team, the following practical steps are widely recommended by problem gambling awareness organisations:

• Keep a written record of your wins and losses over each week — many problem gamblers significantly overestimate their wins
• Only ever gamble with money set aside specifically for entertainment — never use rent, food, or bill money
• Set a time limit for each session before you start — and stick to it regardless of whether you are winning or losing
• Never chase losses. A losing streak is a statistical outcome, not a debt to be repaid by the next session
• Speak openly to a trusted friend or family member about your gambling activity — secrecy is often a warning sign
• Take regular, genuine breaks away from all gambling activity — not just from 77tk but from all platforms

77 tk takes the protection of minors extremely seriously. Our platform is designed exclusively for adults aged 18 and above, and we employ multiple layers of protection to prevent underage access. Despite these measures, we recognise that a determined minor may attempt to register using false information — which is why parental supervision and household-level controls are equally important.

If you share a computer, tablet, or smartphone with younger family members in your home in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh, we strongly recommend the following steps to prevent minors from accessing 77tk or any other online gambling platform:

• Never share your 77tk login credentials with anyone — including older teenagers. Your username and password are personal and should not be disclosed to any other person.
• Log out completely after every 77tk session on shared devices. Do not rely on browser auto-fill or saved passwords that could allow a minor to access your account without your knowledge.
• Use device-level parental controls available on Android, iOS, and Windows to restrict access to gambling websites. Most modern devices and browsers include parental control settings that can block categories of websites including online gambling.
• Consider third-party filtering software such as Net Nanny, Qustodio, or similar parental control applications, which can be configured to block access to all gambling-related websites at the household router level.
• Store your payment details securely. Do not save your bKash PIN, Nagad mPIN, or bank card details in shared browsers. Mobile wallet apps should be protected with biometric authentication or a PIN that only you know.
• Talk openly with young people in your household about the risks of gambling. Education and open conversation remain among the most effective tools for prevention.

If you discover that a minor has registered or placed bets on 77tk using your account or their own, please contact [email protected] immediately. We will suspend the account, investigate the situation, and take appropriate action including returning any deposited funds to the original payment source.

77tk does not knowingly market to individuals under 18 years of age. We do not use content, imagery, or advertising channels that are primarily directed at minors. Any affiliate or marketing partner found to be targeting underage audiences on our behalf will have their partnership with 77tk terminated immediately.